Shipping policy

Last updated: October 14, 2026

InSharePlus ships LED lighting products, power supplies, accessories, and related products to customers in many countries and regions worldwide.

Shipping availability, shipping cost, delivery time, and available delivery methods depend on the destination, product type, order value, package size, weight, and applicable logistics arrangements.

1. Shipping Destinations

We currently support shipping to many major markets, including destinations in North America, Europe, Oceania, Asia, the Middle East, South America, and Africa.

If your destination is not available during checkout, please contact us at info@inshareplus.com for a shipping quotation.

Shipping availability may vary depending on the product, carrier coverage, customs requirements, import or export restrictions, and destination.

2. Fulfillment Locations

Orders may be fulfilled from China, Hong Kong, or other available fulfillment locations depending on inventory, product type, destination, and logistics arrangements.

The actual fulfillment location may vary from order to order and does not affect the validity of your purchase or the applicable InSharePlus policies.

3. Free Shipping Policy

InSharePlus generally offers free standard shipping on eligible orders of USD $299 or more.

The $299 threshold applies to products and product categories that participate in the InSharePlus free-shipping program.

Certain products, product categories, oversized items, heavy products, special-order items, or other products specifically identified as excluded from free shipping do not qualify for the $299 free-shipping offer.

Where a product is excluded from free shipping, the applicable shipping charge will be shown during checkout where available, or provided separately before shipment.

Orders below USD $299 may also be subject to shipping charges.

4. Shipping Charges

Where shipping charges apply, they may be calculated based on:

  • Destination country or region
  • Product type
  • Order quantity and order value
  • Package weight and dimensions
  • Selected shipping method
  • Remote-area delivery requirements
  • Oversized or heavy-item handling
  • Special logistics or delivery requirements

Any applicable shipping charge will normally be shown during checkout or communicated to you before shipment.

5. Shipping Methods

Depending on the destination and product, available shipping methods may include:

  • Express courier
  • Standard international delivery
  • Air freight
  • Sea freight
  • Regional or truck delivery
  • Other project-specific logistics arrangements

The appropriate shipping method may be selected based on delivery time, package size, weight, product characteristics, destination, and customer requirements.

6. Order Processing Time

Standard in-stock orders are generally processed within 1–3 business days.

Customized, made-to-order, large-volume, specially procured, or project orders may require additional preparation or production time.

Where applicable, estimated lead times will be communicated separately.

Once an order has shipped, tracking information will normally be provided where tracking is available.

7. Estimated Delivery Times

Delivery times vary depending on destination, carrier, customs clearance, product type, and selected shipping method.

Typical estimates may include:

  • Express courier: approximately 3–10 business days
  • Standard international delivery: approximately 7–20 business days
  • Air freight: according to the applicable route and shipment arrangement
  • Sea freight: according to the applicable route and shipment arrangement

Delivery estimates are provided for reference only and are not guaranteed.

Delays may occur due to customs inspections, carrier disruptions, weather, peak shipping periods, public holidays, remote-area delivery, or other circumstances outside our reasonable control.

8. Customs Duties and Import Taxes

International shipments may be subject to import duties, VAT, sales taxes, customs fees, brokerage charges, or other government-imposed charges.

Unless otherwise stated at checkout or separately agreed in writing, such charges are not included in the product price or shipping charge and are the responsibility of the customer.

Customers are responsible for providing any information or documentation reasonably required for customs clearance.

9. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, recipient name, telephone number, and other information required for delivery.

If an order cannot be delivered because of incorrect, incomplete, or outdated information supplied by the customer, additional shipping or handling costs may apply.

If you notice an address error, please contact us as soon as possible before the order has shipped.

10. Lost, Damaged, or Incomplete Shipments

If your shipment arrives visibly damaged, incomplete, or appears to have been damaged in transit, please contact us as soon as possible.

Where appropriate, please provide:

  • Your order number
  • Photos of the outer packaging
  • Photos of the product and any visible damage
  • A description of missing or damaged items
  • Video evidence where reasonably required

We will review the matter and work with the applicable carrier or logistics provider to determine an appropriate resolution.

11. B2B, Wholesale, and Project Shipments

B2B, wholesale, customized, large-volume, or project orders may be subject to separately agreed logistics terms.

Shipping methods, freight charges, Incoterms, insurance, customs responsibilities, delivery schedules, and other logistics conditions may be specified separately in a quotation, proforma invoice, commercial invoice, purchase order, contract, or other written agreement.

For certain international B2B transactions, HUAKE LIMITED may participate in or support international trade, invoicing, payment collection, and related commercial or logistics arrangements.

Where separately agreed written shipping terms apply, those terms will take precedence over this general Shipping Policy for the applicable transaction.

12. Returns and Refunds

Most eligible products may be returned within 60 days after delivery, subject to our Refund & Return Policy.

For standard customer-requested returns, the customer is generally responsible for return shipping costs.

Where a return results from a verified product defect, incorrect shipment, damaged item, or other fulfillment error on our part, we will provide an appropriate solution and, where applicable, reasonably cover return or replacement shipping costs.

13. Contact Us

If you have questions about shipping availability, free-shipping eligibility, delivery methods, shipping charges, customs, or B2B logistics, please contact:

InSharePlus
Operating Entity: Shenzhen Zuoen Technology Co., Ltd.
Email: info@inshareplus.com
Phone: +86-150-7315-3631

Address:
3/F, Building D, Sanwei Qinyu Industrial Zone,
Sanwei Community, Hangcheng Street,
Bao'an District, Shenzhen, Guangdong, China 518100